Critical application and service continuity
Clinical and operational systems are classified by patient and service impact, with identity, network, data, device and third-party dependencies mapped. Recovery sequence is based on the minimum safe service level.
- HIS/EMR, PACS, LIS and scheduling flows
- Backup, DR and cyber recovery
- Alternative communications and manual process
- Technical and business acceptance testing
Sensitive data and secure integration
Health and personal data is governed by class, purpose and permission. Inter-system flows include minimization, identity, encryption, logging and failure handling.
- Data inventory and ownership
- API, messaging and file integration
- Role- and purpose-based access
- Logging, retention and secure disposal
Governed clinical and operational AI
RAG and analytics systems are designed around verified sources, professional approval, performance evaluation and defined use boundaries. Clinical decision support requires specific risk assessment according to task and error impact.
- Source-grounded clinical and operational retrieval
- Professional approval and alert design
- Model validation, drift and versioning
- Private deployment options for patient data
User experience and capacity
Application, sign-in, device and network experience for clinical and operational users is measured end to end. Infrastructure and applications are planned together for peaks, imaging volume and remote services.
- Identity and sign-in experience
- Clinical device and network segmentation
- Application performance
- Capacity and demand visibility