SCNET · Enterprise IT · Ankara, Türkiye
Insurance technology services automate processes that combine documents, rules, expert judgment, and many external data sources. Sanal Çekirdek measures the value of that automation not only in speed, but in making missing information visible, routing exceptions to the right expert, and keeping decisions explainable.
Policies, endorsements, claim files, adjuster reports and correspondence are connected to workflows through classification, extraction and validation. Low-confidence outputs are routed for human review.
Claim context can be connected to policy, customer, history, documents and external signals to support prioritization and review. Model output becomes evidence in an expert workflow rather than an unchallengeable decision.
Quotation, policy, renewal and claim status are made consistent across channels. AI assistants can accelerate product and process knowledge, while personal information and transactions remain behind strong identity and permission controls.
Core policy and claims systems are managed with visibility into integration, data quality, continuity and change risk. Sensitive personal and health data is governed through separate classification and access rules.
It can support source-attributed retrieval and summarization, but binding coverage or payment decisions require the current policy, endorsements, law and expert judgment. The system must preserve that distinction.
It may, but image quality, document type, language and handwriting affect performance. Pre-processing, confidence scores and human validation establish an acceptable error boundary.
Representativeness, outcome disparities, explainability and error impact are tested for the use case. Direct and indirect effects of protected or sensitive attributes are reviewed with legal and risk teams.
Design document flow, decision points and expert judgment as one process.
Assess your insurance workflowsWe run basic measurement — visits, referring source and page performance — on our own infrastructure in Türkiye; this needs no consent. Advanced measurement, such as form usage and on-page interaction, is processed only with your consent. Declining does not affect your use of the site.
