SCNET · Enterprise IT · Ankara, Türkiye

Sanal Çekirdek

A thousand alerts on screen means none of them is being seen.

AIOps is the layer that turns the alert flood from monitoring tools into meaningful incidents. Sanal Çekirdek builds it with correlation rules and measured outcomes rather than as a black box.

Automation does not organize a disorganized operation; it accelerates it. Incident flow first, automation second.

Noise reduction and correlation

One server outage produces alerts from dozens of systems. Correlation gathers them into a single incident and separates cause from consequence. The goal is fewer decisions, not fewer alerts.

  • Alerts sharing a root are gathered into one incident
  • Cause and consequence are separated using the dependency map
  • A suppressed alert is attached to the incident, not deleted
  • Noise ratio is reported per source

Service context and impact

A component failure cannot be prioritized without knowing which business service it affects. A service map translates a technical event into business impact; the same server failure can be critical for one service and immaterial for another.

  • The service map is fed automatically from inventory
  • Impact is calculated from user count and process
  • Events inside maintenance windows are classified apart
  • A stale map produces wrong priorities

Automated first response

For recurring events with known outcomes, first response is automated: restarting a service, clearing disk space, adding capacity. Every automation carries a boundary and a way back.

  • Automation runs only where the outcome is known
  • Run count and success rate are tracked
  • A human takes over when the boundary is crossed
  • Every run leaves a record

Root cause and durable fixes

Automated response closes the symptom, not the cause. Recurring events go into a separate queue and are routed to a durable fix; otherwise automation becomes a curtain that hides the problem.

  • An event closed by automation still counts as a recurrence
  • Crossing the recurrence threshold opens a fix record
  • A durable fix should make its automation unnecessary
  • Closed root causes appear in the periodic report

How we work

  1. Measure alert sources and the noise ratio
  2. Connect the service map to inventory
  3. Author the correlation rules
  4. Start automation where outcomes are known
  5. Route recurrences to durable fixes

How success is measured

  • Incidents per alert keep falling
  • Business impact can be calculated for incidents
  • Success rate of automated response is tracked
  • Recurring events close through durable fixes

Frequently asked questions

Do we need to replace our monitoring tools?

Usually not. The AIOps layer sits above existing tools and consumes the alerts they produce; replacing a tool only arises where data quality is insufficient.

Can AI-driven decisions be trusted?

Decisions stay with rules rather than the model. The model proposes correlation and patterns; where automated response runs is set by a written boundary, and every run leaves a record.

How soon do results appear?

Noise reduction usually shows first because it works on data you already have. Service mapping and automation take longer, in proportion to how mature the inventory is.

Share a week of alert history; we will show the noise ratio and the correlation potential in numbers.

Let's analyze your alert history