Business impact and critical-service mapping
Priorities are set by customer and operational impact, not by a server list. Each critical service is mapped across process, applications, data, identity, networking, people, locations and suppliers.
- Maximum tolerable disruption
- RTO/RPO and data-loss impact
- Minimum viable service
- Dependencies and recovery order
Backup, replication and DRaaS
Technology is selected around the recovery time and recovery point. Immutable or isolated backups, application-consistent copies, secondary capacity, network transition and DNS steps are connected in one recovery plan.
- Protection tiers and retention
- Replication and secondary capacity
- Network, identity and security dependencies
- Runbooks and automation
Trusted recovery after a cyber incident
In ransomware or identity compromise, the newest copy may not be the safest. Selecting a clean recovery point, restoring trust in identity, checking for residual compromise and validating in isolation require a separate recovery path.
- Clean-room or isolated validation environment
- Golden images and trusted configuration
- Evidence preservation and incident response
- Phased service restoration
Exercises and continual improvement
Plans are exercised through tabletop scenarios, technical restores, partial service tests and full failover at the appropriate level. Each exercise records measurements, deviations, decisions and improvement actions.
- Annual and change-triggered test program
- Technical and business acceptance criteria
- Evidence, timeline and observations
- Remediation plan and retest