SCNET · Enterprise IT · Ankara, Türkiye
In most organizations chat, meetings, telephony and file sharing live in different tools. This page is not about merging products but about an employee being able to follow one topic in one place.
The technical quality side — network readiness, room design, measurement — is covered on the Voice and Video Communications page under Services.
Two tools doing the same job split the team in half. An inventory is taken, the official tool for each job is chosen, and the rest are retired on a plan; a tool left running comes back.
Communication is organized around topics rather than individuals. When a project's chat, files and meeting notes sit together, someone joining later can take over by reading the history.
Working with customers and suppliers needs different rules from internal communication. Guest access is time-bound, shared spaces stay separate, and they close when the work ends.
The work does not end at deployment. Usage data is tracked per team; low usage usually signals a process mismatch rather than a training gap, and it is resolved by talking to that team.
Not necessarily, but removing overlap is essential. Different vendors can coexist; what cannot is two official tools for the same job.
What migrates is decided alongside retention duties. Rather than moving everything, what falls under an obligation is archived and the rest is retired on a plan.
Resistance usually signals a design that does not fit the process. We talk to the teams with low usage; more often than not the problem is not the tool but a channel structure that does not match their work.
Let's map which job is done in which tool and start by removing the overlap.
Map your tool overlapWe run basic measurement — visits, referring source and page performance — on our own infrastructure in Türkiye; this needs no consent. Advanced measurement, such as form usage and on-page interaction, is processed only with your consent. Declining does not affect your use of the site.
