Facility and physical capacity
Location, power, cooling, physical security, connectivity, racks and access are within the selected facility provider's scope. Sanal Çekirdek defines requirements, evaluates evidence and makes contractual responsibilities clear to the customer.
- Facility and provider selection
- Physical access and logistics
- Connectivity and carrier options
- Capacity and expansion planning
Compute, storage, virtualization, networking, security and management components are designed for the target workload. Resource separation, licensing, backup and availability are made explicit in the proposal and design.
- Virtual servers and private cloud
- Storage and data protection
- Network and security zones
- Identity and administrative access
Managed services
Monitoring, incidents, requests, capacity, configuration, patching, backup and reporting modules are selected according to need. Responsibilities across Sanal Çekirdek, the customer and third parties are documented in a RACI or equivalent matrix.
- Service hours and communication channels
- Priority, response and escalation
- Planned maintenance and change
- Reporting and service review
Transparent commercial and exit model
Capacity, licensing, facility, connectivity and management are separated commercially wherever practical. Data and configuration handover, migration support, access closure and end-of-service responsibilities are documented contractually.
- Unit and scope visibility
- Third-party cost and terms
- Change and capacity expansion
- Exit, data handover and secure deletion