SCNET · Enterprise IT · Ankara, Türkiye

Sanal Çekirdek

Tell us the objective. We will identify the right starting point together.

A contact page is the first point of contact for a new architecture, an existing problem, an independent technical assessment, or a managed-services need. Sanal Çekirdek uses the first conversation to clarify the objective, the scope, and the right specialists before discussing products.

Contact details

Reach us the way that suits you: the form below for a defined request, the phone for a quick question, email for anything else.

What to include in your request

An initial review needs only the essentials. Do not include passwords, private keys, access credentials, health data or other sensitive content.

  • Name and business email
  • Company and role
  • Relevant service or solution
  • Objective, current state and timing
  • Optional phone and attachment

What happens next

The request is reviewed for scope and sensitivity by the relevant specialist. A focused discovery call may follow. A firm solution, schedule or price is not provided until requirements are validated.

  • Request validation
  • Routing to the right specialist
  • Discovery and required information
  • Scope/proposal or next step

How we work

  1. Review the request for scope and sensitivity
  2. Close any information gap in a single question
  3. Plan a short discovery call where one is needed
  4. Write the scope against a verified requirement
  5. State the next step and who will handle it

How success is measured

  • Qualified inquiries routed to the right service
  • Initial response and discovery scheduling time
  • Repeat contact caused by missing information
  • Form completion, error and abandonment

Frequently asked questions

Is the first conversation charged?

A short introductory and scope-validation conversation is generally not charged. Detailed assessment, discovery, design or reporting is scoped and priced separately.

Can this form be used for urgent support?

No. Existing customers should use the support channels stated in their contract. General contact carries no service-level or emergency-response commitment.

Can I send confidential documents?

Do not include sensitive or confidential information in your first message. If needed, documents are exchanged after confidentiality and a secure transfer method are agreed.

What is the response time?

General inquiries do not carry a fixed response-time commitment. For contracted services, response objectives are defined in the relevant service description.

Write to us

The information you provide in this form is processed to review and respond to your request. See the Privacy Notice for processing purposes, retention periods, and your rights. Privacy and Data Protection Notice

This box is not a declaration of consent; it only confirms that you have read the privacy notice. Data in this form is processed to assess your request, on the legal bases of pre-contractual steps and legitimate interest.

A short description of the objective and current state helps us route your inquiry faster.

Send an inquiry