SCNET · Enterprise IT · Ankara, Türkiye
Digital workplace is a solution area that treats identity, devices, applications, connectivity, collaboration, and support as parts of a single employee journey. Sanal Çekirdek brings these layers together around secure access and a measurable employee experience.
Access decisions can reflect the user, device, location and application risk. Single sign-on, multi-factor authentication, privileged access and joiner-mover-leaver processes are managed as one identity lifecycle.
Corporate and eligible personal devices are managed through enrollment, configuration, encryption, patching, application deployment, security posture and secure retirement. The objective is to restrict risky devices without creating unnecessary friction for users.
Experience is measured from the device to the cloud. Latency or failure across Wi-Fi, VPN, DNS, identity, SaaS, voice and video is assessed as an end-to-end journey rather than as isolated alerts.
Support quality is not measured by ticket closure alone. First-contact resolution, recurring problems, user effort, self-service success and experience signals are reviewed together. Knowledge bases and AI-assisted support can improve speed when grounded in verified content.
It can when poorly designed. A better approach applies risk-based assurance according to user, device and context instead of adding the same friction to every request. The goal is proportional security.
Yes. Current licensing and configuration are assessed, then identity, device, collaboration and security capabilities are used where fit. Additional products are considered only for genuine gaps.
Device telemetry, network path, application performance, identity steps and support data are considered together. Technical indicators are linked to short user feedback and task success.
Map the employee journey from identity to application experience.
Assess employee experienceWe run basic measurement — visits, referring source and page performance — on our own infrastructure in Türkiye; this needs no consent. Advanced measurement, such as form usage and on-page interaction, is processed only with your consent. Declining does not affect your use of the site.
